The One Palacio da Anunciada

The One Palacio da Anunciada occupies a restored 16th-century palace off the lower Avenida da Liberdade, with 82 rooms and suites, roughly 2,500 square metres of gardens and a protected century-old dragon tree. An H10 Hotels property, it holds Biosphere and Beyond Green sustainability certifications and offers the Despacio Spa with indoor and outdoor pools.

"A restored 16th-century palace with 2,500 square metres of gardens, a protected dragon tree and both indoor and outdoor pools, steps from Restauradores."

Aggregate 9.1/10 on our editorial scale (Room & Design, Service, Location). Independently scored; see our methodology. This is our opinion, not an aggregate of user reviews.

Affiliate disclosure: we may earn a commission from bookings at no cost to you. We never accept payment for placement. Facts verified against official sources and the 2026 Michelin Guide in July 2026.

What makes The One Palacio da Anunciada special?

The One Palacio da Anunciada stands out as a restored 16th-century palace with substantial gardens in the centre of Lisbon. The property occupies a historic building just off the lower Avenida da Liberdade, and its roughly 2,500 square metres of gardens include a protected century-old dragon tree, a rare feature for a city-centre hotel. Original restored painted ceilings and hand-painted ceramics carry the palace heritage through the interiors, giving the 82 rooms and suites a genuine sense of place. Part of H10 Hotels' The One collection, the hotel pairs that history with modern wellness: the Despacio Spa includes an indoor experience pool with natural light, a Finnish sauna and a chromotherapy shower, plus a separate outdoor pool set in the gardens. Dining takes place in Condes de Ericeira Restaurant, located in the palace's former grand hall. The hotel also holds Biosphere and Beyond Green sustainability certifications, appealing to guests who value responsible operations. The overall appeal is a quiet, historic palace stay with a garden and two pools, steps from the centre but away from the busiest crowds, suiting couples and history lovers.

Which room should you book?

The One Palacio da Anunciada offers 82 rooms and suites within a restored 16th-century palace, and the historic setting is a real part of the room experience. Some spaces retain original restored painted ceilings, and the palace architecture gives higher categories character that a modern build cannot replicate. Suites and upper categories deliver more space and, in some cases, garden outlooks, making them the stronger choice for a special stay. The honest and recurring limitation is inconsistency: some lower-category and family rooms are reported as dark or showing wear, so the experience can vary noticeably by room type. Because the building is a converted palace, layouts and light differ from room to room, and guests booking entry-level categories should set expectations accordingly. Bathrooms and finishes are generally in keeping with the positioning, but the variation between the best and weakest rooms is a point to research before booking. Travellers who prioritise historic character and book a higher category will be well rewarded; those in the lowest categories may find the rooms darker or more dated than the public spaces suggest.

Where should you eat and drink?

Dining at The One Palacio da Anunciada centres on Condes de Ericeira Restaurant, set in the palace's former grand hall, which gives the room genuine historic atmosphere. The kitchen serves Mediterranean-influenced Portuguese cuisine, and the setting in a restored palace hall is a large part of the appeal. The hotel also has a wine bar and a cocktail lounge, covering pre-dinner drinks and lighter, more casual moments without leaving the property. There is no Michelin star here, so the draw is the ambience and the palace surroundings rather than a starred tasting-menu format. The honest limitation, and a recurring one in guest feedback, is service pacing: slow or disorganised food service has been reported at breakfast, poolside and at dinner, which can detract from otherwise pleasant surroundings. Guests who value setting and a relaxed pace will enjoy the restaurant, while those sensitive to timing and efficiency should be aware of the recurring service complaints. On balance, the dining experience rests on the historic grand hall and garden setting, supported by a wine bar and lounge for flexibility across the day.

What is the spa and pool like?

Wellness at The One Palacio da Anunciada is a genuine strength, built around the Despacio Spa at The One. The spa includes an indoor experience pool with natural light, a Finnish sauna and a chromotherapy shower using Natura Bisse products, giving guests a full thermal and treatment circuit indoors. Separately, an outdoor pool is set in the hotel's gardens, so guests can swim outside among the greenery and the property's century-old dragon tree in warmer weather. The combination of an indoor experience pool and a garden outdoor pool is unusual for a central Lisbon hotel and adds real leisure value to a stay. Couples and history lovers who want to pair a quiet palace setting with proper spa facilities are well served here, and the garden pool in particular sets the property apart from many city-centre competitors.

Where is The One Palacio da Anunciada, and how do you get there?

The One Palacio da Anunciada sits on Rua das Portas de Santo Antao, steps from Praca dos Restauradores and the lower end of Avenida da Liberdade, a central yet slightly sheltered position. Restauradores and the lower Avenida are about a 3 to 5 minute walk away, putting the metro, shopping and the boulevard within easy reach, while the palace's gardens give the hotel a calmer feel than its busy surroundings would suggest. Praca do Comercio and the riverfront are roughly an 8 to 10 minute walk downhill, so the historic Baixa core and the Tagus are easily reached on foot. Lisbon Airport is about 15 minutes away by car. The appeal of the location is being close to the centre while set back from the busiest crowds, thanks to the gardens and the palace walls. The honest note is that Rua das Portas de Santo Antao is a lively restaurant street, so the immediate approach can be busy, but the garden setting buffers much of that once inside. It is a strong central base for couples wanting quiet close to the action.

What do guests consistently say?

Guests praise The One Palacio da Anunciada for its palace setting, gardens and pools, while flagging service and room consistency as the main weaknesses. The restored 16th-century building, the roughly 2,500 square metres of gardens and the protected dragon tree draw consistent admiration, and the Despacio Spa with its indoor and outdoor pools is a frequently cited highlight. Couples and history lovers respond well to the quiet, central location steps from Restauradores. The recurring criticism concerns service pacing, with slow or disorganised food service reported at breakfast, poolside and dinner, a theme that appears often enough to note. Room inconsistency is the other common complaint, as some lower-category and family rooms are described as dark or showing wear compared with the grand public spaces. Overall sentiment is positive for guests who book a higher room category and value historic character, gardens and spa facilities over slick, fast service. Those with low tolerance for timing issues, or who book the cheapest rooms, are the most likely to be disappointed.

Honest cons: who should skip it?

The main drawbacks of The One Palacio da Anunciada are service pacing and room inconsistency. Slow or disorganised food service is a recurring complaint, reported at breakfast, poolside and at dinner, so guests who value quick, polished service should be aware that timing can be an issue. The second concern is variation between rooms: some lower-category and family rooms are described as dark or showing wear, which contrasts with the grandeur of the restored public spaces and gardens. Because the property is a converted 16th-century palace, room quality and light differ noticeably by category, so booking a higher room type reduces the risk of disappointment. There is also no Michelin-starred dining on site, so the restaurant is about historic setting rather than accolades. None of these points undermine the palace character, the gardens or the strong spa and pools, but they mean the hotel rewards guests who research their room category and prioritise atmosphere and wellness over consistently efficient service.