WiFi at hotels has tiered. Some properties deliver 1-gigabit fiber. Others struggle to support video calls. The difference matters when you're working.
What "fast" means
Acceptable
50 Mbps download / 25 Mbps upload. Sufficient for video calls, email, web browsing.
Good
100 Mbps / 50 Mbps. Smooth video calls, fast file transfers, multiple devices.
Excellent
500 Mbps / 200 Mbps. Heavy file transfers, multiple 4K streams, large team uploads.
Gold standard
1 Gbps / 500 Mbps. Truly fast. Multiple users, no slowdowns, future-proof.
The hotels with gold-standard WiFi
Aman properties (Tokyo, Venice, NY)
1 Gbps fiber to most rooms. Mesh coverage throughout property.
Mandarin Oriental properties
Mostly gigabit-fiber backed.
Park Hyatt Tokyo
Fast Japanese fiber. Strong coverage.
Cheval Blanc Paris
Fiber-fed gigabit speeds.
Bulgari Tokyo
Newer property, fiber infrastructure.
Hyatt Regency Tokyo Bay
Business-focused property with fast fiber.
EDITION properties
Tech-forward Marriott brand. Strong WiFi.
W Hotels (most)
Tech-focused Marriott brand. Reliable speeds.
Hotels with merely-acceptable WiFi
Many traditional luxury hotels
Some Belmond, Aman (older), Le Bristol, Hotel de Crillon — historic properties may have inconsistent WiFi.
Resort properties
Many resort properties prioritise other amenities over WiFi.
Smaller boutique properties
Variable.
How to test before booking
Ask the hotel directly
"What is your WiFi speed in standard rooms? Do you have wired ethernet available?"
Read recent business-traveler reviews
LinkedIn or business-travel forums often have WiFi specifics.
Check Speedtest.net hotel data
Some hotels are measured. Most are not.
Confirm at check-in
Run a speed test in the first 10 minutes. If too slow, request room change.
Backup options
Local SIM card
A local SIM with mobile data backup is worth $20-$50 per trip. Useful when hotel WiFi fails.
Mobile hotspot
Personal hotspot devices work in most countries. Roaming-enabled devices simpler.
Coffee shops
The 100-yard backup option. Most cities have luxury hotel-adjacent coffee shops with reliable WiFi.
What hotels should provide for business travel
Wired ethernet in rooms
Hotel rooms with ethernet ports plus WiFi handle redundancy.
Mesh coverage throughout property
Pool deck, restaurant, lobby — all should have signal.
Tech support 24/7
A real human to call when something breaks.
Printer access
Sometimes still needed. Most luxury hotels have business centers.
Five rules
- Ask about WiFi speeds before booking
- Run a speed test in the first 10 minutes
- Local SIM card is the backup for $20-$50
- Wired ethernet preferred for video calls
- EDITION, Aman, Park Hyatt, Mandarin Oriental are the gold standard
For more, see the business hotels pillar.